How it works

How it works belongs to the “Presentation” group and is used to present the offer clearly, give visitors context and make the main value easy to understand. Its value depends on where it appears in the journey and what happens before and after the visitor uses it; the same module can therefore be simple on one project and much more involved on another.

Implementation should define placement in the user journey, required data, states, permissions and any external dependencies. It is also worth deciding how the function interacts with nearby capabilities such as Work process, Pricing plans and Facts in numbers, so the visitor does not encounter duplicated steps or disconnected controls.

Commonly compatible formats include Single-page website, Business card website, Corporate website, Catalog website and Forum website. The final scope and cost depend on data volume, design states, integrations, automation, permissions and the selected pricing plan; the function is configured for the project rather than installed as an identical block everywhere.